Professionalism and Business Etiquette

Price: $250

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Professionalism and Business Etiquette includes the following courses. In addition to the brief description for each course, even more information can be found by clicking on the link.

• Standard Business Etiquette

The rules of proper business etiquette are changing. In many corporations, middle management and the concept of seniority are being replaced by a flat organizational structure and intense competition. Such an environment makes the need for appropriate behavior especially crucial, particularly if you're looking to advance your career. How do you maintain your private "space" when you sit in one of a dozen cubicles? How should you address your peers and superiors, and what's the proper attire for today's corporate culture? In this course, you'll learn how to conduct yourself in the standard business environment with poise and confidence.

• Communication Business Etiquette

How you communicate--in person, over the phone, electronically, and with customers--has a direct effect on how people treat you, on whether you sell your idea or product, and on how quickly you advance in your career. In this course, you'll learn the subtleties of communication etiquette in the world of business.

• Etiquette at the Business Meeting

Did you know that it's acceptable to use the telephone to invite people to a small, informal meeting but that written invitations are considered proper for all formal meetings? Did you realize that at a business lunch, small talk should be reserved for the period before the food has been ordered? Such is the nature of etiquette at the business meeting. In this course, you'll learn the proper conduct to display during both formal and informal meetings, negotiations, and entertainments.

• Business Etiquette for Supervisors

A supervisor's power lies in words and looks, things so intangible they are impossible to measure. In other words, supervisors increase their own effectiveness as well as the effectiveness of their subordinates simply by the way they conduct everyday tasks. In short, they do it by applying simple etiquette. In this course, the learner will explore the special etiquette of being a supervisor, the etiquette of one-on-one interactions with subordinates, the etiquette of listening as a supervisory tool, and the supervisor's role in sharing information between his subordinates and the rest of the company.

• Professionalism and Business Etiquette Simulation

The rules of proper business etiquette are changing. In many corporations, middle management and the concept of seniority are being replaced by a flat organizational structure. Such an environment makes the need for appropriate behavior especially crucial, particularly if you're looking to advance your career. But how do you maintain privacy when you sit in one of a dozen cubicles? How should you address your peers and superiors? Deal with peer conflict or workplace friendships? In this simulation, you'll put your business etiquette skills to the test in a series of day-to-day tasks. 

Price: $250

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